Where do you deliver?
Anywhere in Switzerland, to the address given with the order. Delivery is included in the price, with no charges added after payment.
When will I receive my order?
We deliver in consolidated rounds. The estimated window is shown on each offer and in your order; the day you choose is a preference, not a guaranteed appointment. We let you know if the round has to be adjusted.
Do I need to create an account?
No. You order as a guest; your reference and a personal link to your order are sent by email. The customer account then lets you find all your orders with a simple sign-in link sent by email.
Can I order both grades of the 15 L pack?
Yes, one pack of each grade per household. The second pack can be added after the first order; it is paid separately.
Which payment methods do you accept?
Online, on the secure Payrexx page: Visa and Mastercard cards, TWINT, Apple Pay, Google Pay and Samsung Pay. From CHF 750, and always for pallets, payment is by direct bank transfer (QR-bill). The price is the same whichever method you choose.